Reference Library
Sales Objection Handling Library
Every entry is a real prospect objection — with the framework, three scripted responses, the common mistakes, and an interactive scorer that grades your rebuttal against the rubric we use inside LemCoach practice sessions.
Price & Budget
Prospects pushing back on cost, discounts, or budget timing.
"Your product is too expensive compared"
medium
Your product is too expensive compared to competitors.
"We don't have the budget right"
medium
We don't have the budget right now, maybe next quarter.
"I can get similar functionality for"
hard
I can get similar functionality for half the price elsewhere.
"Your pricing doesn't make sense for"
medium
Your pricing doesn't make sense for a company our size.
"We need to see ROI proof"
easy
We need to see ROI proof before spending this much.
"Can you give us a discount"
hard
Can you give us a discount? We're a startup with limited funds.
"The initial investment is too high"
easy
The initial investment is too high. What about a payment plan?
"Your competitor quoted us 40% less"
hard
Your competitor quoted us 40% less for the same features.
Status Quo
Prospects defending what they already use or do.
"We're already using a similar solution"
medium
We're already using a similar solution and it works fine.
"Our current system isn't perfect"
easy
Our current system isn't perfect, but it's good enough for now.
"We've always done it this way"
medium
We've always done it this way and it works for us.
"Our team is comfortable with our"
easy
Our team is comfortable with our existing tools.
"Why fix what isn't broken"
medium
Why fix what isn't broken? Our current solution is adequate.
"We just implemented a new system"
hard
We just implemented a new system last year. Can't change again.
"Our legacy system is integrated with"
hard
Our legacy system is integrated with everything. Too risky to change.
Timing & Urgency
Prospects asking to defer, push back, or revisit later.
"This isn't a priority for us"
medium
This isn't a priority for us right now.
"Let's revisit this conversation in Q3"
medium
Let's revisit this conversation in Q3 when we have more clarity.
"We have too many other initiatives"
easy
We have too many other initiatives going on to add this.
"Can you follow up with me"
hard
Can you follow up with me in 6 months?
"We're in the middle of a"
easy
We're in the middle of a busy season. Bad timing.
"Our leadership is focused on other"
medium
Our leadership is focused on other projects this year.
Authority & Decision-Making
Prospects who can't (or say they can't) decide alone.
"I need to discuss this with"
easy
I need to discuss this with my team first before making any decisions.
"My boss needs to approve this"
medium
My boss needs to approve this. Can you send me the information?
"The board has to sign off"
medium
The board has to sign off on purchases over $10K.
"I'm not the final decision-maker on"
hard
I'm not the final decision-maker on this type of purchase.
"We have a procurement process that"
medium
We have a procurement process that takes 3-4 months.
Product & Fit
Prospects raising concerns about features, complexity, or fit.
"Your platform seems complicated"
easy
Your platform seems complicated. Will my team actually use it?
"We need more features than what"
medium
We need more features than what you're offering.
"Does your product integrate with our"
easy
Does your product integrate with our existing tech stack?
"We tried a similar solution before"
hard
We tried a similar solution before and it didn't work out.
"Your solution doesn't address our specific"
medium
Your solution doesn't address our specific industry needs.
"We're concerned about the learning curve"
easy
We're concerned about the learning curve for our team.
Trust, Risk & Security
Prospects worried about credibility, security, or stability.
"We've never heard of your company"
medium
We've never heard of your company. Are you established?
"What if your company goes out"
hard
What if your company goes out of business? We need stability.
"Can you provide references from companies"
easy
Can you provide references from companies like ours?
"We need to see case studies"
easy
We need to see case studies with measurable results first.
"What's your data security and compliance"
medium
What's your data security and compliance certification?