Privacy Policy

Introduction

Welcome to LemCoach. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our application and tell you about your privacy rights and how the law protects you.

Information We Collect

We collect and process the following types of information:

• Identity data (name, username)
• Contact data (email address)
• Technical data (IP address, browser type, device information)
• Usage data (how you use our application)
• Training data (call transcripts, performance metrics)

How We Use Your Information

We use your personal data for the following purposes:

• To provide and maintain our service
• To analyze your performance and provide personalized feedback
• To improve our AI training algorithms
• To communicate with you about updates and features
• To comply with legal obligations

Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

Your Rights

Under data protection laws, you have rights including:

• The right to access your personal data
• The right to correct inaccurate data
• The right to request deletion of your data
• The right to object to processing of your data
• The right to data portability

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at support@lemcoach.com