How BDRs handle: "We've always done it this way and it works for us."
Log the objection against the persona who raised it and pattern-match across the account before crafting a response — a CTO's 'too expensive' rarely means the same thing as a procurement lead's.
Score your response
Why this objection hits BDRs differently
BDRs hear objections from champions and blockers inside the same account, so the same objection can mean five different things depending on who said it.
Business Development Representatives own outbound pipeline into named enterprise accounts — multi-threaded outreach across a defined territory. That framing changes what a strong response to "We've always done it this way" actually looks like — the underlying job is still to validate, but the surface behaviour is role-specific.
The tactical move for a BDR
Log the objection against the persona who raised it and pattern-match across the account before crafting a response — a CTO's 'too expensive' rarely means the same thing as a procurement lead's.
Sample response tuned for BDRs
"That's a fair point, and I hear it a lot. Before I respond, can I ask — when you say "we've always done it this way", what's the specific concern behind it? I want to make sure I address the real thing, not the version I assume you mean."
Common trap for BDRs
Treating every objection as one to overcome, instead of using it as free intel about the buying committee.
Key points a strong response covers
- Respect tradition while exploring innovation
- Ask about changing market conditions
- Discuss what competitors are doing
- Explore new opportunities with better approach
Follow-up cadence
Multi-threaded follow-up: recap to the objector plus a differentiated touch to at least one other stakeholder in the account.
Want to rehearse this as a BDR? Run a roleplay where the AI buyer says "we've always done it this way" verbatim, then grades your response against the bdrs rubric.
The role-specific guidance on this page is derived from LemCoach's live practice rubric, which scores reps against role-appropriate benchmarks — an SDR is not graded like a closing AE, and a CSM is not graded like a BDR. The objection itself is one the AI buyer actually uses inside our practice scenarios.
Frequently Asked Questions
Rehearse this as bdrs do it
The AI buyer raises this objection and grades your spoken answer against the bdrs rubric.
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